Growth Operations Solutions Architect

Job Description

The Growth Operations Solutions Architect at Apple plays a key role in enabling on-device communications and automated messaging for Apple's media products and services by designing marketing automation flows and launching multi-channel customer communications.

Requirements

• 8+ years of lifecycle marketing experience building and launching acquisition and engagement initiatives
• Technical proficiency in building automation flows with CRM or ESP platforms such as Salesforce Marketing Cloud, Braze, Oracle Responsys
• Proven experience with logical reasoning and critical thinking
• Experience in SQL to target customers through customer segmentation
• Bachelor's degree or equivalent education

Responsibilities

• Develop, test, and deploy customer journeys
• Collaborate and communicate clearly and effectively with stakeholders
• Optimize performance through A/B testing
• Identify key opportunities for innovation
• Build a knowledge portal of best practices and playbooks