Platform Solutions Manager, App Store and Apple Arcade

Job Description

Join the App Store Business Operations team at Apple to lead opportunities in optimizing global business operations and supporting the development of innovative processes and technology solutions.

Requirements

• 8 years of experience in business operations, product management, and/or digital transformation projects
• 4 years of experience developing content management, CRM, or workflow management solutions for global processes/organizations
• 3+ years of relevant experience in management consulting or at a high-growth technology firm; Digital Media industry experience preferred
• Ability to synthesize large amounts of information and data to create clear stories for different types of audiences
• Undergraduate degree in Information Systems, Operations, Business, or related field preferred; Advanced degree a plus

Responsibilities

• Lead the development of business process and technology roadmaps aligning with long-term divisional strategies
• Analyze current state operations and propose workflows and tool solutions for improvements
• Deploy and implement workflow solutions for App Store and Apple Arcade business teams
• Identify and define short-term and long-term solutions to operational challenges
• Document business requirements for process improvements/technology solutions and prioritize in alignment with strategic goals
• Support the build and implementation of tools to promote business growth, track risks/issues, and advocate for enhancements
• Develop and document process flows and tool guidance for new business processes resulting from initiatives
• Support leadership in implementing new ideas and managing changes effectively within the Apple culture