Senior ADC Windows Client Engineer, Region Services Operations (RSO) - VECTOR Team

Job Description

The position involves overseeing the deployment, configuration, and management of core ADC services, including directory services, file and print, DNS/DHCP, application servers, and server hardware and infrastructure. The role requires a deep knowledge of Windows desktop services, with a focus on security compliance and automation.

Requirements

• Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
• Eight (8+) years supporting Windows family of operating systems with specific competencies in AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery
• 3+ years' experience in automation / scripting in the Windows environment using PowerShell
• Defined knowledge of networking basic skills and troubleshooting
• Experience automating tasks such as software packaging and deployment, automated security patching, and Operating System Deployment
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Responsibilities

• Adapt and improve operations management systems and processes to accommodate rapid growth in systems and traffic
• Drive expedient resolution and root cause analysis for critical issues affecting services
• Mentor and develop a team of Operational Engineers emphasizing dial tone services
• Bring continuous improvement to operational processes
• Lead the development and delivery of system health monitoring, diagnostics, repair, and self-healing automation
• Develop automation tools and processes to increase efficiency
• Innovate and drive improvements in monitoring and visualization of system health and maintenance tasks

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)