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Amazon.com, Inc. logo

Senior ADC Windows Client Engineer, Region Services Operations (RSO) - VECTOR Team

Amazon.com, Inc.

7/12/2025

USA (Multiple Locations)

Full-time

Salary: $139,500 - $210,000 per year


Job Description

The position involves overseeing the deployment, configuration, and management of core ADC services, including directory services, file and print, DNS/DHCP, application servers, and server hardware and infrastructure. The role requires a deep knowledge of Windows desktop services, with a focus on security compliance and automation.

Requirements

  • Associate's degree, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
  • Eight (8+) years supporting Windows family of operating systems with specific competencies in AD, DHCP, PowerShell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery
  • 3+ years' experience in automation / scripting in the Windows environment using PowerShell
  • Defined knowledge of networking basic skills and troubleshooting
  • Experience automating tasks such as software packaging and deployment, automated security patching, and Operating System Deployment
  • Current, active US Government Security Clearance of TS/SCI with Polygraph

Responsibilities

  • Adapt and improve operations management systems and processes to accommodate rapid growth in systems and traffic
  • Drive expedient resolution and root cause analysis for critical issues affecting services
  • Mentor and develop a team of Operational Engineers emphasizing dial tone services
  • Bring continuous improvement to operational processes
  • Lead the development and delivery of system health monitoring, diagnostics, repair, and self-healing automation
  • Develop automation tools and processes to increase efficiency
  • Innovate and drive improvements in monitoring and visualization of system health and maintenance tasks

Benefits

  • Medical, dental, and vision coverage (multiple plan options)
  • Health savings and flexible spending accounts
  • 24/7 Employee Assistance Program for mental health support
  • 401(k) with company match and various investment choices
  • Company-paid life/AD&D and disability insurance
  • Restricted stock units (RSUs) for employee ownership
  • Child care and elder care referrals, adoption assistance
  • Paid maternity and parental leave (including Ramp Back)
  • Paid time off (PTO) and company holidays
  • Employee discount on Amazon.com products
  • Career Choice program (95% tuition and textbook coverage)
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