Data Center Technician , DCC Communities

Job Description

AWS Infrastructure Services is seeking Data Center Technicians to support global infrastructure operations for AWS data centers, ensuring high availability and reliability for customers.

Requirements

• 1+ years of computer hardware troubleshooting and repair experience
• 1+ years of computer networking experience
• High school or equivalent diploma

Responsibilities

• Performing server rack installations, hardware break-fix, troubleshooting network issues, and responding to operational incidents
• Serving as a primary contact point for internal and external stakeholders
• Participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives
• Training and onboarding new team members

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)