Data Center Infrastructure Delivery Manager, DCC Communities

Job Description

Amazon Web Services (AWS) is seeking an Infrastructure Delivery Manager to join their expanding Infrastructure Operations team. The successful candidate will be responsible for managing network capacity and equipment delivery in data center operations.

Requirements

• 2+ years of experience in a management/team lead function
• 1-2 years of experience in a data center technology or operations environment
• Experience with building physical data center such as copper/fiber cabling
• 3 + years of knowledge of network cabling, optic types, and test equipment
• 3 + years of TCP/IP networking knowledge
• Experience developing operational metrics to drive efficiencies
• Experience representing your team/technical area to senior management

Responsibilities

• Prioritize and assign tasks to data center technicians and operators
• Manage inbound hardware installation from receiving through deployment stages
• Manage the installation of cabling infrastructure in a data center environment
• Guide, train and educate staff on best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs
• Provide weekly reporting to the data center managers
• Coordinate team resources to support project and delivery needs, including emergency projects, change management, and maintenance window support
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)