Engineering Operations Technician , Data Center Engg Ops

Job Description

Join a diverse team at Earth's most customer-centric company working on critical infrastructure systems to keep the cloud running.

Requirements

• Technical (Military/Trade School) training or 2+ years' of equivalent experience in a relevant industry
• 1+ years of electrical or mechanical experience
• 1+ years' experience with Microsoft Office products

Responsibilities

• Drive innovation while reducing operational costs in the facilities
• Assist in troubleshooting facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs, decommissioning, operational readings, and facility management
• Provide key performance indicators to senior engineers
• Responsible for on-site management of contractors, sub-contractors, and vendors
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
• Ensure safety procedures are adhered to while performing work
• Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, and building management systems
• Maintain data center critical infrastructure equipment ensuring 99.999% uptime
• Role may support more than one location/site
• Walk job sites in uneven terrain, lift/move weights, and participate in group lifts
• Work schedule changes depending on specific site needs

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)