Engineering Operations Technician

Job Description

The AWS Infrastructure Services team is responsible for designing, planning, delivering, and operating all AWS global infrastructure, supporting data centers, servers, storage, networking, power, and cooling equipment to ensure continuous access to innovation for customers. They are looking for talented individuals to join their diverse team and help maintain the highest standards for safety and security while providing infinite capacity at the lowest cost.

Requirements

• High school diploma or equivalent
• Technical training or 1+ years of electrical or mechanical, HVAC, fire system experience
• 1+ years of experience with Microsoft Office products

Responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Perform rack installs and decommissioning within internal SLA
• Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests and manage to resolution, and execute projects from conception to completion
• On-site support of contractors, sub-contractors, and vendors
• Work schedule changes depending on site needs, including up to 12-hour shifts and on-call rotations
• Support multiple locations/sites

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)