Data Center Engineering Operations Technician

Job Description

The AWS Infrastructure Services team is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring continual access to innovation for customers.

Requirements

• 2+ years of electrical or mechanical experience
• 2+ years' experience with Microsoft Office products
• High school diploma or equivalent

Responsibilities

• Assist in troubleshooting facility and rack-level events within SLA
• Perform rack installs, decommissioning, operational readings, and facility management
• Provide key performance indicators to senior engineers
• Monitor performance of maintenance and operations on electrical, mechanical, and fire/life safety equipment
• Ensure safety procedures are adhered to
• Assist with support concepts such as ticketing systems and change management
• Maintain data center critical infrastructure equipment for 99.999% uptime
• Support more than one location/site
• Walk job sites in uneven terrain and perform construction tasks
• Regularly lift and/or move up to 39 pounds independently and participate in group lifts for 40+ pounds

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)