Engineering Operations Technician (AWS GovCloud Region)

Job Description

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring continual access to innovation for customers.

Requirements

• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities experience
• High school or equivalent diploma

Responsibilities

• Assisting in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
• Performing rack installs, rack decommissioning, operational readings, and facility management
• Providing key performance indicators to senior engineers
• Monitoring performance of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center
• Ensuring all safety procedures are adhered to while performing work
• Maintaining data center critical infrastructure equipment ensuring 99.999% up-time
• Supporting more than one location/site
• Regularly lifting and/or moving up to 39 pounds independently and participating in group lifts for 40+ pounds
• Performing construction tasks while on a ladder and walking job sites in uneven terrain

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)