In-service/Fleet/Field Quality Engineer, Quality Engineering Team

Job Description

Prime Air is seeking an experienced engineer to oversee Prime Air Drone delivery operations by meeting regulatory, quality, and compliance requirements of Unmanned Aircraft System (UAS) also known as Drone.

Requirements

• Regulatory & Compliance Auditing experience especially supporting FAA requirements.
• Pilot experience is an additional plus.
• Engineering and statistical skills resolving technical quality issues.
• Expert in documentation skills.

Responsibilities

• Work with Engineering teams, flight testing, fulfillment center delivery operations, Program Managers, and supply chain teams to execute in-service quality goals.
• Work closely with Flight Standards & Publications team collaborating on review and approval of Flight operations Manuals and checklists.
• Ensure compliance to drone delivery & maintenance operations by overseeing the Continuing Analysis and Surveillance System (CASS) program in accordance with 14 CFR Part 135.
• Ensure continuous monitoring and analysis of operational data for safety, quality, compliance, to report metrics in dashboard formats.
• Leverage expertise in statistical analysis to drive root cause investigation using tools like 8D, RCA, CAPA, COE, etc to resolve quality & compliance issues.
• On a daily basis, report commercial operations quality, compliance, and technical publication activity stemming from in service fleet operations especially issues impacting delivery performance and efficiency.
• Ensure compliance with safety, regulatory, and environmental standards across all operational sites.
• Conduct compliance, safety, and quality audits to ensure compliance with FAA regulations.
• Interface and support FAA audits and inspectors.
• Conduct Audits, report findings, and close audit gaps/findings in a timely fashion by working with cross-functional teams.
• Report In-Service Quality team's progress in WBR, MBR, QBR forums.

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)