ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

Job Description

Join the AWS Intelligence team to work on implementing innovative cloud computing solutions and solving complex technical problems for U.S. Government agencies.

Requirements

• High school diploma or equivalent, or relevant certifications (A+, CND, Network+, Security+)
• 1-3 years of experience in Systems Administration in Linux/Unix
• 1-3 years of experience in Networking (TCP/IP, DNS)
• 1-3 years of experience in Troubleshooting and Support for technical IT issues
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Responsibilities

• Troubleshoot and resolve complex system operations
• Operate the world's largest cloud computing infrastructure
• Implement and operate large and complex distributed systems
• Automate operational tasks and processes
• Ensure operational excellence and customer satisfaction

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)