ADC Engineer I, Amazon Dedicated Cloud Engineering - Support Engineering

Job Description

The AWS Intelligence team is seeking highly motivated engineers focused on operational excellence and troubleshooting complex system operations to work with U.S. Government agencies in implementing innovative cloud computing solutions.

Requirements

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 1-3 years of experience with Systems Administration in Linux/Unix
• 1-3 years of experience with Networking (TCP/IP, DNS)
• 1-3 years of experience with Troubleshooting / Support for technical IT issues
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Responsibilities

• Identify ineffective processes and technical implementations
• Ensure operational risk management and resolution of concerns
• Execute tasks on schedule
• Work on 24/7 shift operations

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)