ADC Engineer II, Amazon Dedicated Cloud Engineering - Support Engineering

Job Description

Seeking highly motivated engineers to work with U.S. Government agencies to implement innovative cloud computing solutions and troubleshoot technical issues for AWS Intelligence team.

Requirements

• Bachelor's degree in Information Science / Information Technology, Computer Science, Computer Engineering, Electrical Engineering, related field, or 3 years relevant experience
• 3+ years of experience with Systems Administration in Linux/Unix
• 3+ years of experience with Networking (TCP/IP, DNS)
• 3+ years of experience with Troubleshooting / Support for technical IT issues
• Current, active US Government Security Clearance of TS/SCI with Polygraph

Responsibilities

• Troubleshooting complex system operations
• Operational excellence
• Identify and resolve operational concerns
• Ensure customer satisfaction
• Execute tasks on schedule
• Work 24/7 shift operations

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)