Integ. & Change Engineer, Robotic Integration & Change

Job Description

Amazon Robotics is seeking an Integration & Change Engineer to manage system configurations, service integrations, and change deployments across Amazon installations globally using their advanced mobile robotics platform.

Requirements

• Bachelor’s degree in Engineering, Computer Science, or a related technical discipline.
• 2+ years of experience in change management, system integration, robotics, automation QA, or a relevant technical field.
• Understanding of change control processes and best practices.
• Experience working with Linux environments and AWS-based systems.
• Ability to analyze and troubleshoot system changes in a fast-paced operational environment.
• Excellent communication and stakeholder management skills with a proactive approach to problem-solving.

Responsibilities

• Own and execute change management processes for Amazon Robotics systems, including system configurations, software rollouts, and integration updates.
• Plan, coordinate, and implement change requests for robotics systems across multiple Amazon sites, ensuring smooth transitions and minimal operational impact.
• Assess risks and propose mitigation plans to prevent disruptions in system performance during system changes, upgrades, and enhancements.
• Monitor change queues, execute changes, and respond to issues within defined SLAs, ensuring compliance with change control procedures.
• Work closely with cross-functional teams (Software, Retrofit, Hardware, Deployment Engineers) on various internal deployments, systems integrations, and retrofits.
• Collect and analyze Voice of the Customer (VOC) feedback from site teams to continuously improve change implementation strategies.
• Serve as a subject matter expert in change management and systems integration, providing guidance and escalation support for critical change-related issues.

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)