Principal Program Manager

Job Description

The Principal Program Manager role in the Copilot Studio CAT team at Microsoft involves working closely with strategic customers to drive adoption and implementation of Microsoft Copilot Studio and Power Platform products, influencing product strategy, and enabling customers to solve business challenges.

Requirements

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
• 1+ year(s) of experience with AI application or conversational AI platform development and solution architecture experience
• 2+ years of experience with key Power Platform and Copilot Studio technologies and areas

Responsibilities

• Be technically proficient to communicate with the customer team to increase confidence in the product capabilities & drive adoption
• Own the relationships with multiple stakeholders within the customer accounts to drive adoption & unblock issues
• Deeply understand the technical challenges, constraints, and blockers faced by customers and provide recommendations for solving these challenges
• Influence various product team owners to prioritize product features that are blocking customer scenarios
• Be the bridge between engineering & customer teams and own action items from customer engagements
• Travel: Occasional travel (25% to 50%) is expected in this role
• Embody our Culture and Values

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect