Technical Program Manager - Business Applications

Job Description

Microsoft AI is pioneering the frontier of what technology can do for humanity. Join as a Technical Program Manager on the MSA Business Applications team to drive impactful technical solutions.

Requirements

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 1+ years’ experience managing cross-functional and/or cross-team projects.
• Familiarity with AI platforms, tools, or concepts (e.g., Copilot, Azure AI, generative AI, LLMs) and their application in business or technical solutions.
• Experience with or interest in building agentic systems, such as declarative or goal-based AI agents using Microsoft Copilot Studio or similar frameworks.
• 1+ year(s) of experience reading and/or writing code.

Responsibilities

• Collaborate with internal stakeholders to understand business needs and translate them into technical requirements - partnering with engineering teams and vendors to design scalable, user-centered solutions.
• Drive the implementation of AI agents (via Copilot), business process automation (using Power Platform), and custom applications - coordinating cross-functional project teams and aligning objectives and priorities.
• Define success criteria and track key metrics to evaluate performance, operational efficiency, and business impact - using data to guide decisions and continuous improvement.
• Manage the end-to-end lifecycle for technical programs - including roadmap execution, milestone tracking, dependency management, and staging for pilot or production release.
• Identify program risks, integration challenges, and operational blockers - proposing mitigation plans through data analysis, stakeholder input, and structured experimentation.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect