Senior Customer Engagement PM

Job Description

Customer Engagement Program Management role at Microsoft focusing on accelerating customer adoption and improving customer value by working closely with product teams.

Requirements

• Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
• Customer engagement with proven track record as a technical solution architect
• Microsoft Cloud Background Check required

Responsibilities

• Drive customer acceleration by identifying blockers, reassessing project scopes, validating conditions of success, and capturing feedback
• Engage with customers to understand their needs and map Microsoft solutions to their use cases
• Act as a technical architect to drive complex end-to-end solutions and collaborate across different teams
• Support engineering with client context, prioritize development based on feasibility and impact, and ensure alignment between customer goals and internal roadmaps
• Develop and deliver training content, best practices, and internal learning sessions; contribute to presentations

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect