Engineering - Developer Collaboration - Atlassian Product Admin Support - Associate - Salt Lake City

Job Description

The Atlassian Product Support Associate role at Goldman Sachs focuses on managing the Atlassian toolset with a customer-centric mindset, applying Agile principles, AWS technologies, and customer success methodology.

Requirements

• Experience with Jira and Confluence
• Knowledge of Agile principles
• Understanding of AWS technologies
• Basic technology project management skills
• Ability to translate user business needs into product maps

Responsibilities

• Manage the Atlassian toolset
• Apply a 'human first, customer centric' mindset
• Partner with internal stakeholders globally
• Translate user requirements into product outcomes
• Ensure an outstanding customer experience
• Collaborate with product management and engineering teams

Benefits

• Goldman Sachs offers a best-in-class package that typically includes comprehensive medical/dental/disability/life coverage, generous vacation (with at least three weeks encouraged), retirement programs, financial education, and health services like EAP, medical advocacy, global travel support, and on-site health centers in select offices. The firm also provides fitness perks (on-site gyms or reimbursements) and family care support, including on-site childcare and back-up care, parental transition programs, and stipends for adoption, surrogacy, and select fertility services.