Engineering Operations Technician

Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. Join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers to support all AWS data centers and ensure continuous access to innovation for customers.

Requirements

• High school diploma or equivalent
• 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent industry
• 1+ years of experience with Microsoft Office products

Responsibilities

• Performing daily building rounds to monitor and record information from equipment for reliability and availability
• Assisting in troubleshooting facility and rack-level events
• Performing rack installs, decommissioning, PM, troubleshooting, root cause analysis, and repair of equipment
• Technical writing to support change management program
• Monitoring work requests, managing resolution, and executing projects
• On-site support of contractors, sub-contractors, and vendors
• Working in shifts up to 12 hours with possible on-call rotations
• Supporting more than one location/site

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)