Operations Engineer, OTS - Global RAD Operations

Job Description

Amazon is seeking an Operations Engineer to improve quality processes within the Rapid Asset Deployment organization globally.

Requirements

• 2+ years experience in operations/manufacturing industry
• 2+ years experience developing and driving strategic initiatives within a cross-functional environment
• 2+ years experience using Quality Management System and managing Quality Audit Programs
• Bachelor's degree or equivalent experience

Responsibilities

• Conduct 8D Quality Investigations to improve processes
• Create and conduct quality process audits
• Develop and maintain PFMEA and control plans
• Own disposition of defective equipment and drive issue resolution
• Manage process/product quality audit program
• Define and own quality metrics reported to leadership team
• Perform root cause analysis on customer issues and drive corrective actions
• Manage change management requests and obtain approvals
• Serve as primary quality contact on production floor
• Assist in process improvement initiatives and facilitate process roll-outs
• Develop standard policies and procedures for operations processes

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)