Senior Software Engineer, Internal Tooling and Support - Apple Ads

Job Description

Apple Ads is hiring a Senior Software Engineer to join the Product Health team, responsible for improving the resilience and performance of the Apple Ads platform by designing and building internal tools.

Requirements

• 5+ years of software engineering experience, including designing and building internal tools
• Proficiency in Java or Python with strong systems thinking and attention to reliability
• Experience building tools for support, observability, triage, or production diagnostics
• Familiarity with logging and monitoring tools such as Splunk, Datadog, or similar
• Ability to collaborate cross-functionally and communicate effectively with technical and non-technical partners
• Strong written communication skills and a commitment to clear documentation
• Bachelor’s degree in Computer Science or equivalent practical experience

Responsibilities

• Design and build internal tools for observability, triage, and debugging, used across Apple Ads support and engineering teams
• Create solutions that automate complex diagnostics and detect anomalies before they impact customers
• Partner with business operations and engineering stakeholders to gather requirements and ensure tools are effective and adopted
• Write clean, maintainable code and produce clear documentation for internal users
• Investigate and resolve a wide range of issues to help customers and support the business
• Contribute ideas to the tooling roadmap and influence product features
• Leverage AI/ML or other automation technologies to improve response time and reduce repetitive work
• Integrate with and contribute to Apple internal solutions from other parts of the company

Benefits

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.