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MSP Field Quality Engineer, Design for Sale, Field Quality

Amazon

10/15/2025

North Reading, MA

Full-time

Salary: $105.6k - $185k per year


Job Description

Field Quality Engineer role in the Mechatronics and Sustainable Packaging team at Amazon, focusing on maximizing the quality and performance of robotics systems.

Requirements

  • 4+ years of working in mechanical engineering or equivalent experience
  • Bachelor's degree in mechanical engineering or equivalent
  • Understanding of quality tools and methodologies (Six Sigma, 8D, CAPA, FMEA)

Responsibilities

  • Investigate and troubleshoot technical issues, gathering critical data from the field
  • Work with development teams to determine root cause and prioritize resolution
  • Collect and analyze device data using tools such as Tableau, Quicksight
  • Support Alpha/Beta testing of new products and features
  • Keep team members informed of critical issues and escalate concerns promptly and appropriately with limited guidance from your manager or team members

Benefits

  • Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.
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