MSP Field Quality Engineer, Design for Sale, Field Quality

Job Description

Field Quality Engineer role in the Mechatronics and Sustainable Packaging team at Amazon, focusing on maximizing the quality and performance of robotics systems.

Requirements

• 4+ years of working in mechanical engineering or equivalent experience
• Bachelor's degree in mechanical engineering or equivalent
• Understanding of quality tools and methodologies (Six Sigma, 8D, CAPA, FMEA)

Responsibilities

• Investigate and troubleshoot technical issues, gathering critical data from the field
• Work with development teams to determine root cause and prioritize resolution
• Collect and analyze device data using tools such as Tableau, Quicksight
• Support Alpha/Beta testing of new products and features
• Keep team members informed of critical issues and escalate concerns promptly and appropriately with limited guidance from your manager or team members

Benefits

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.