CAD & PLM Support Engineer

Job Description

Tesla is seeking a 3DEXPERIENCE PLM Expert to mentor, support, train, and optimize the workflow of vehicle, energy, and robotics design engineers on Tesla’s product lines.

Requirements

• Degree in Mechanical Engineering or equivalent experience
• 5 years of progressive experience in the industry
• Advanced knowledge of one or more of 3DEXPERIENCE, CATIA, ENOVIA, or SolidWorks
• Advanced knowledge of ENOVIA Change Management and MQL
• Ability to communicate complex concepts with clarity through impeccable communication, documentation
• Exhibit strong analytical skills, problem solving ability and project management experience
• Automotive industry experience preferred
• Familiarity with numerous CAD/PLM Systems preferred

Responsibilities

• Mentor and Support: Provide expert mentoring and support for Dassault Systèmes 3DEXPERIENCE platform, CATIA V5, and CATIA 3DX, ensuring seamless integration with change management processes
• Develop Best Practices: Spearhead the development and dissemination of best practices, methodologies, and workflows to optimize the user experience and efficiency on the 3DEXPERIENCE platform
• Address Knowledge Gaps: Identify and analyze knowledge gaps in CAD and PLM usage across the organization, designing and delivering customized training programs to bridge these gaps
• Optimize Engineering Processes: Proactively identify and leverage untapped 3EXPERIENCE features to streamline engineering workflows and enhance overall process efficiency
• Align Solutions with Business Goals: Collaborate with stakeholders to understand business processes, gather requirements, and validate solutions, ensuring alignment with organizational objectives
• Vendor and Application Collaboration: Interface with software vendors and internal product teams to facilitate issue resolution and drive continuous improvements and enhancements
• Support Request Management: Efficiently monitor, track, and manage support requests using a service desk application, ensuring timely resolution and user satisfaction

Benefits

• Employees at Tesla are often offered day-one coverage with multiple medical options (some at $0 paycheck cost), dental/vision, company HSA contributions, a 401(k) match, and equity programs. Most roles also include paid time off and holidays, family-building support, employee assistance, commuter and childcare benefits, and access to discounts and wellness programs.