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Service Engineering Product Specialists #TX020

Cummins

10/15/2025

Arlington, TX

Full-time

Salary: $132,001 - $144,000 a year


Job Description

Technical liaison role between Cummins field service organization and Engineering, Quality, and Manufacturing to identify and resolve product issues proactively.

Requirements

  • Master’s degree in Mechanical, Manufacturing, or Systems Engineering, or related field with 2 years of experience as a Service, Mechanical, or Manufacturing Engineer
  • OR Bachelor’s degree in Mechanical, Manufacturing, or Systems Engineering, or related field with 5 years of experience as a Service, Mechanical, or Manufacturing Engineer

Responsibilities

  • Lead product problem-solving processes and implement solutions
  • Prepare service channel for efficient service events
  • Lead field investigation and support activities
  • Create technical information for troubleshooting and repair
  • Define and lead product failure reporting process
  • Identify design requirements for diagnostics
  • Provide engineering data and training to customers
  • Manage product changes and continuous improvement processes

Benefits

  • Employees at Cummins are often offered comprehensive benefits that support financial wellness (retirement savings/401(k) or pension options and profit-sharing), health and wellness (medical, dental, life insurance, FSAs), and professional growth through training and tuition reimbursement—sometimes including full education funding. Work-life perks commonly include paid vacation and holidays, parental leave and adoption assistance, flexible work arrangements, inclusion-focused programs, and paid volunteer time to give back to the community.
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