AIML - Sr. ML Engineer, NL Response Generation - Answers, Knowledge, & Information (AKI)

Job Description

Apple's Answers, Knowledge & Information team is seeking a senior Machine Learning Engineer to work on Natural Language response generation models and enhance search experiences across Apple products.

Requirements

• 4+ years Experience in Machine Learning, NLP and applying these techniques at scale
• Strong software engineering skills in mainstream programming languages, such as: Python, Go, C/C++
• Strong communication skills
• Bachelors in Computer Science and industry work experience

Responsibilities

• Contribute on research, design, implementation and evaluation of algorithms and models for personalized response generation
• Use advanced NLP, deep learning and LLM techniques to generate grounded responses for user intent
• Analyze loss patterns in the current search and assistant stack to improve product metrics
• Collaborate with teams to define product requirements and prioritize ranking criteria
• Establish metrics and continuously improve model performance using innovative ML techniques

Benefits

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.