Sr. Service Engineer, Mechanical Systems

Job Description

Rivian is seeking customer-centric professionals to continuously develop and improve the quality and range of their service and products for Electric Adventure Vehicles.

Requirements

• 3-5+ years relevant engineering experience; 8+ years of field experience or Foreman experience preferred
• Demonstrated leadership in driving service requirements in a complex environment
• Ability to effectively prioritize and execute tasks with minimal supervision
• BS in Engineering, Automotive Technology or similar STEM degree required

Responsibilities

• Responsible for all aspects of Serviceability Requirements for Mechanical Systems
• Establish best practices and standards of work for Serviceability of Design
• Develop Mechanical Sub-System Service Plans
• Train, coach, and develop employees to exceed customer expectations
• Identify and develop service tools to properly diagnose and repair vehicles
• Drive a culture of Prediction, Prevention, and Protection

Benefits

• Employees at Rivian are often offered comprehensive health, dental, and vision insurance, a 401(k) with company match, ESPP and potential RSU grants, performance bonuses, and generous time off including paid parental and sick leave. Perks can include 24/7 mental-health coaching and therapy, Hinge Health for Anthem enrollees, tuition assistance and professional development, plus on-site food and a wide range of employee discounts on items like computers, mobile phones, home loans, and pet care.