Senior Reliability Engineer

Job Description

The Firmware Deployment team within Microsoft’s SCHIE organization is seeking a Site Reliability Engineer to develop and apply stable firmware releases across the Azure fleet.

Requirements

• Master's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience.
• 3+ years of experience in software engineering or operations for large-scale distributed systems.
• Ability to support a 24x7 data center environment, including participation in an on-call rotation and availability during non-standard business hours(evening, nights, weekends, or holidays) as operational needs require.
• Proficiency in one or more programming languages (C#, Python, Go, or similar).
• Understanding of cloud infrastructure (Azure preferred), networking, and system design.
• Familiarity with monitoring tools, incident management frameworks, and DevOps practices.
• Ability to meet Microsoft, customer and/or government security screening requirements.

Responsibilities

• Build and bring specialized knowledge across multiple production aspects.
• Analyze large-scale telemetry and operational data.
• Use principles and practices such as safe deployment, testing for reliability, disaster recovery, etc.
• Respond to alerts and incidents.
• Build and follow playbooks for root cause analysis.
• Partner with hardware and firmware teams.
• Participate in an on-call rotation and contribute to service reliability.

Benefits

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.