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Senior CE Field Services Engineer

Microsoft

10/19/2025

Richmond, VA

Full-time

Salary: $102,600 - $225,800 a year


Job Description

Microsoft is seeking a Senior CE Field Services Engineer to play a key role in delivering core infrastructure and foundational technologies for online services.

Requirements

  • High School Qualification or equivalent AND 6+ years experience of mission-critical service management
  • 1+ year(s) of technical leadership experience
  • Ability to support a 24x7 datacenter environment
  • Bachelor’s Degree or Technical College certification in Mechanical Engineering, Facilities Engineering, or Building Services (or related field)
  • 6+ years’ experience in Critical Environment infrastructure management
  • Applicable certifications: HVAC, NFPA, PMP, CDCP, LEED, ITIL, or related leadership/technical certifications

Responsibilities

  • Ensure compliance with data center business units and service-level policies
  • Maximize Critical Environment (CE) availability
  • Oversee day-to-day operations and maintenance of mechanical and electrical equipment
  • Reduce high-impact and human-error Critical Environment incidents
  • Support delivery of the Datacenter’s Emergency Preparedness and Response plans
  • Establish and enhance strong working relationships and engagement with Engineering Groups and Landlord partners
  • Contribute to a positive team environment by learning and adopting best practices
  • Hold self-accountable for end-to-end service quality and customer experience

Benefits

  • Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.
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