Senior CE Field Services Engineer

Job Description

Microsoft is seeking a Senior CE Field Services Engineer to play a key role in delivering core infrastructure and foundational technologies for online services.

Requirements

• High School Qualification or equivalent AND 6+ years experience of mission-critical service management
• 1+ year(s) of technical leadership experience
• Ability to support a 24x7 datacenter environment
• Bachelor’s Degree or Technical College certification in Mechanical Engineering, Facilities Engineering, or Building Services (or related field)
• 6+ years’ experience in Critical Environment infrastructure management
• Applicable certifications: HVAC, NFPA, PMP, CDCP, LEED, ITIL, or related leadership/technical certifications

Responsibilities

• Ensure compliance with data center business units and service-level policies
• Maximize Critical Environment (CE) availability
• Oversee day-to-day operations and maintenance of mechanical and electrical equipment
• Reduce high-impact and human-error Critical Environment incidents
• Support delivery of the Datacenter’s Emergency Preparedness and Response plans
• Establish and enhance strong working relationships and engagement with Engineering Groups and Landlord partners
• Contribute to a positive team environment by learning and adopting best practices
• Hold self-accountable for end-to-end service quality and customer experience

Benefits

• Employees at Microsoft are often offered comprehensive, “world-class” benefits—including health and mental-wellness programs, competitive pay with bonuses and stock awards, and retirement/savings options. Time-off and flexibility are common, with generous vacation and holidays, parental and caregiver leave, and flexible work schedules, alongside learning support, employee resource groups, product discounts, and matching-gifts/volunteering programs. Specific benefits can vary by region.