Job Description

Tesla is seeking a Product Support Engineer to develop automated diagnostic tools for their vehicle infotainment system. The role focuses on creating user-friendly diagnostic processes to enhance vehicle serviceability and customer experience. Candidates will work on innovative projects within a collaborative team environment.

Requirements

At least two years of experience in software engineering
Expertise in Linux system and tool development
Proficiency in shell scripting and high-level programming languages (Python, Ruby, Java, Go, or similar)
Exceptional communication skills
Profound understanding of diagnostic processes
Creativity in solving unique technical challenges
Experience with over-the-air (OTA) software updates and vehicle communication protocols (CAN, LIN, etc.) is a plus

Responsibilities

Develop and refine automated diagnostic processes and tools
Create and maintain robust regression/validation frameworks for the diagnostic platform
Balance diagnostic simplicity with regulatory compliance
Innovate in automating complex vehicle diagnostics
Equip service technicians with advanced tools and data for efficient vehicle diagnosis
Analyze extensive data sets for predictive trends and actionable insights

Benefits

Employees at Tesla are often offered day-one coverage with multiple medical options (some at $0 paycheck cost), dental/vision, company HSA contributions, a 401(k) match, and equity programs. Most roles also include paid time off and holidays, family-building support, employee assistance, commuter and childcare benefits, and access to discounts and wellness programs.