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Customer Engineer Process and Systems Manager, Google Cloud

Google
New York City, NY Full-time 12/10/2025 $158k - $235k per year
Undergraduate with 5+ Years of Experience

Job Description

The Customer Engineering Process and Systems Manager will define and design systems and processes to enhance the efficiency of the technical sales community. This role involves collaboration with various teams to implement improvements and ensure effective communication across stakeholders.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in program management, sales operations, or management consulting.
  • Experience working with executive-level clients or stakeholders.
  • Experience with quantitative analysis and building user journeys.

Responsibilities

  • Facilitate workshops to process and plan business requirements.
  • Collaborate with partner teams to understand productivity blockers.
  • Engage with project managers to ensure projects stay on track.
  • Communicate with cross-functional stakeholders clearly and concisely.
  • Partner with the Change Management team to track success metrics.

Benefits

  • Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.