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Senior Engineering Program Manager, Enterprise Technology Services

Apple
Austin, TX Full-time 12/10/2025
Undergraduate with 5+ Years of Experience

Job Description

We are looking for an Engineering Program Manager to lead large-scale Site Reliability Engineering initiatives that enhance the resilience, scalability, and performance of our cloud-native services. This senior role involves strategic thinking, program leadership, and collaboration across engineering, operations, and product teams to drive reliability outcomes at scale.

Requirements

  • 5+ years of technical program or project management for large-scale Infrastructure projects.
  • Proven track record and technical knowledge in infrastructure delivery (data stores, storage compute, network), DevOps, SRE, and/or software engineering.
  • Strong understanding of SRE practices, DevOps principles, and modern infrastructure (Kubernetes, containers, cloud platforms like AWS/Azure/GCP).
  • Experience with Tableau or similar dashboard applications.
  • Excellent communication, negotiation and presentation skills to globally dispersed project teams and leadership.

Responsibilities

  • Define and drive multi-year SRE program roadmaps that enhance service availability, performance, and scalability.
  • Translate strategic reliability objectives into actionable execution plans with clear milestones, KPIs, and accountability.
  • Lead cross-functional engineering programs spanning capacity planning, incident reduction, observability, automation, and infrastructure modernization.
  • Drive adoption of reliability best practices (SLAs, budgets, incident retrospectives) across services.
  • Communicate program status, risks, and impact to executives, engineering leaders, and partner orgs with clarity and transparency.

Benefits

  • Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.