Job Description

Apple is looking for an engineering program manager to lead the iCloud Edge Services portfolio. The role involves collaborating with teams to enhance Apple's cloud services, focusing on quality, reliability, and security while managing multiple projects across various engineering teams.

Requirements

BS in computer science or a related field.
5+ years of technical project and/or program management experience in Cloud / Edge Services field.
Familiar with software & server delivery, reliability, privacy and other workflows as part of SDLC.
Collaborative engagement and technical empathy for engineers.
Experience as a project lead, able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind.
Shown ability to meet deadlines and schedule constraints; working effectively with and influence multiple collaborators across a highly-matrixed, multi-functional organization.
Ability to filter and distill relevant information for the right audience with strong presentation skills both in person and in multi-location meetings.
Proven record in defining processes, key metrics and executing on them.
Leadership and conflict resolution skills.
Outstanding written and verbal communication skills.
Able to think critically and creatively, identify risks and drive the execution across multiple teams to remediate them.

Responsibilities

Review business requirements, ensure clarity and establish expectations for services requested while developing and executing processes, frameworks, metrics, project plans, defining scope, schedule, deliverables and resources.
Operate at all levels of the organization; prioritize team activities and drive resolution of issues across all areas of the program while communicating status and issues to teams, leadership and other partners.
Facilitate focused concise status and program operations.
Advise and carry out risk assessment and mitigation plans as needed.
Drive maturity programs with cross-functional organizations and teams while continuously working to improve the software development lifecycle process within the org.
Represent the engineering teams with other internal and external organizations within Apple.

Benefits

Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.