Job Description

Netflix Labs is seeking an L6 Infrastructure Engineer to enhance internal development environments, ensuring engineers have the necessary tools and infrastructure. The role involves solving complex problems and leading technical initiatives to drive significant business impact.

Requirements

Experience working in data centers or high availability environments.
Hands-on experience managing and troubleshooting consumer electronic devices such as game consoles, set top boxes, mobile devices, and computers, as well as Linux servers, and network switches/routers.
Proficiency with major operating systems, including Android, iOS, Windows, Linux, and macOS.
7+ years of experience with command line tools in Unix, Linux or network devices.
Experience automating tasks using shell scripts, Ansible, or Python; JS, and nodejs is a bonus.
Working knowledge of network protocols configuration, and troubleshooting; i.e. TCP/IP, subnets, DHCP, DNS, AWS VPC.
Advanced skills in troubleshooting A/V Equipment, infrastructure hardware and software, and both on prem or cloud servers.
Strong critical thinking and problem-solving skills, with a focus on process improvement.
Experience working directly with internal and external customers.

Responsibilities

Support device deployments at scale and provide both software and hardware support; occasionally including manual device recovery.
Continuously improve our testing environments and infrastructure, focusing on scalability, reliability, and efficiency across multiple platforms (mobile, consumer electronics).
Architect monitoring solutions and proactively respond to alerts for our labs.
Troubleshoot issues involving networking throughput, power, firmware, and automation software.
Enhance operational efficiency by developing integrated solutions to decrease the amount of manual effort of the lab.
Participate in a weekly on-call rotation to ensure the smooth operation of our device labs and provide exceptional support to our stakeholders.

Benefits

Employees at Netflix are often offered flexible, people-first benefits—unlimited time away, generous parental leave, global family-forming support, mental-health programs (mindfulness, free counseling/coaching), and health coverage tailored by country. Financially, Netflix pays at personal top-of-market and lets employees choose their mix of cash vs. fully-vested 10-year stock options, alongside donation and volunteer matching. Convenience perks can include trust-based travel/expense policies, relocation support, and “Work, Not Drive” rideshare flexibility.