Job Description

Salesforce is seeking a software engineer to join the Distributed Data Services Team, focusing on building and maintaining edge caching services that are critical to Slack's functionality. The role involves collaborating with peers to resolve production issues, automating maintenance tasks, and ensuring the reliability and resilience of services.

Requirements

A bachelor's degree in Computer Science, Engineering or a related field/ equivalent training, fellowship, or work experience.
Experience building large-scale systems professionally for 4+ years.
Experience managing critical production infrastructure, maintaining reliability and uptime.
Experience with reliable, safe distributed systems and understanding engineering and product trade-offs.
Experience with writing unit tests, code review, design documentation, debugging, and troubleshooting.
A curious, inquisitive, and determined mindset to fix things when they break.
US Citizen or Green Card holder

Responsibilities

Design, build, ship and maintain the Edge caching services that serves ~35% of all of Slack's API traffic.
Collaborate with peers in Engineering to triage bugs and fix sophisticated production issues.
Write code to automate maintenance and reduce the need for manual intervention.
Review code and get your code reviewed, mentor and be mentored by other engineers.
Design and build solutions to improve the reliability and resilience of our services.
Write, review, or provide feedback on a technical design proposal.
Participate in the team's on-call rotation, assist with triaging and addressing production issues.

Benefits

Employees at Slack, as part of Salesforce, are often offered comprehensive benefits focused on wellbeing and inclusion, including competitive health-care coverage, time off to rest, recharge and volunteer, and holistic programs that support mental health, family planning and overall work–life balance.