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Head of Cloud AI Customer Engineering, Industries

Google
San Francisco, CA Full-time 2/4/2026 $186k - $261k per year
Undergraduate with 5+ Years of Experience
Approval 99%Total filings 5,616New hires 2,898
👑 Elite Sponsor
FY 2025

Job Description

The Head of Customer Engineering at Google Cloud will lead customer engineering teams to facilitate cloud transformation for clients. This role involves providing technical and solution advice, managing a team of experts, and collaborating with various stakeholders to enhance customer satisfaction and drive business opportunities.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience managing, mentoring, or coaching a quota-carrying team.

Responsibilities

  • Lead a team of Customer Engineering Managers to deliver successful cloud transformation outcomes.
  • Foster strong partnerships with key customers and provide thought leadership related to cloud and industry trends.
  • Partner with Google Cloud business leadership to define the technical go-to-market strategy.
  • Balance technical leadership with operational excellence and lead workload review meetings.
  • Work cross-functionally to resolve technical roadblocks affecting customer satisfaction.

Benefits

  • Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.