JobsBroadcast Support Engineer 4
Job description
Netflix is seeking a member for their Live Broadcast Engineering team to provide specialized support for live events. The role involves ensuring the reliability of live resources and supporting various broadcast equipment and infrastructure.
Requirements
- 5+ years of broadcast support experience (preferably as an EIC at the network level)
- Strong understanding of digital audio/video fundamentals, compression technologies, and distribution formats
- Prior experience in a Broadcast Operations Center (BOC), Master Control, or live events facility
- Experience working with orchestration systems for signal routing and validation in live workflows
- Familiarity with IP-based media transport (e.g., SMPTE 2110, 2022-6, NDI, SRT, RIST, Zixi, etc.)
- Experience supporting large-scale live streaming or OTT platforms
- Background in facility maintenance for broadcast environments
- Experience with monitoring and alerting tools for video, audio, and network systems
- Strong communication and collaboration skills
- Willingness to work non-standard hours, including evenings, weekends, and holidays
- Close attention to detail and reliability
Responsibilities
- Act as Tier 1 support for live event technical issues at LiPoP and BOC facilities
- Provide frontline support for key LiPoP infrastructure and broadcast equipment
- Support intercom systems, including configuration and allocation of resources
- Assist with orchestration validations for daily events
- Provide real-time troubleshooting and technical decision-making
- Support both cloud-based and hardware-based video infrastructure
- Develop, update, and maintain live system documentation and operational runbooks
- Oversee control room setups for daily shows
- Maintain and support the physical facility and technical spaces
- Assist in managing and assigning technical resources for daily shows
- Perform operational maintenance during off-hours or planned maintenance windows
- Troubleshoot Tier 1 network issues within the BOC and LiPoP environments
- Serve as 'smart hands' for network and infrastructure-related work
Benefits
- Employees at Netflix are often offered flexible, people-first benefits—unlimited time away, generous parental leave, global family-forming support, mental-health programs (mindfulness, free counseling/coaching), and health coverage tailored by country. Financially, Netflix pays at personal top-of-market and lets employees choose their mix of cash vs. fully-vested 10-year stock options, alongside donation and volunteer matching. Convenience perks can include trust-based travel/expense policies, relocation support, and “Work, Not Drive” rideshare flexibility.
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