JobsSenior Analyst, Casualty Claims
Job description
Netflix is seeking a data-driven Risk Analyst to enhance risk management capabilities by managing casualty claims and leveraging analytics for strategic improvements. The role involves collaborating with various teams, analyzing claims data, and driving risk mitigation strategies in a fast-paced environment.
Requirements
- Bachelor’s Degree in Business/Finance preferred.
- 7+ years of experience in risk management, casualty claims, and insurance (preferably with Workers’ Compensation and Auto liability exposure).
- Strong proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau, SQL, RMIS).
- Experience working with claims management systems (e.g., Origami Risk, Riskonnect, or similar).
- Knowledge of insurance policies, coverage interpretation, and claims handling best practices.
- Strong problem-solving and critical-thinking skills with a keen attention to detail.
- Excellent communication and collaboration skills, with the ability to present complex data to stakeholders.
- Strong project management skills.
- Highly analytical, with the ability to use data to drive desired results and support intelligent risk-taking.
- Ability to challenge the status quo and drive change where appropriate.
Responsibilities
- Manage WC, auto liability, and general liability claims, leading Third-Party Administrators (TPAs), insurers, and legal teams to positive results.
- Build intuitive reports that enable analysis of claim drivers.
- Recommend data-driven mitigation strategies to reduce claim costs, claims frequency, and improve outcomes.
- Collaborate with cross-functional teams (e.g., Finance, Legal, Safety) to ensure claims data is leveraged for operational improvements.
- Ensure compliance with insurance program requirements.
- Drive claim reviews and manage/lead TPA within assigned claims inventory.
- Manage and support the RTW program, ensuring compliance with relevant regulations.
- Extract, clean, and structure large claims datasets to improve risk visibility and decision-making.
- Develop and maintain interactive dashboards and reports to track claims performance, cost trends, and loss projections.
- Identify opportunities to streamline and automate claim reporting processes.
Benefits
- Employees at Netflix are often offered flexible, people-first benefits—unlimited time away, generous parental leave, global family-forming support, mental-health programs (mindfulness, free counseling/coaching), and health coverage tailored by country. Financially, Netflix pays at personal top-of-market and lets employees choose their mix of cash vs. fully-vested 10-year stock options, alongside donation and volunteer matching. Convenience perks can include trust-based travel/expense policies, relocation support, and “Work, Not Drive” rideshare flexibility.
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