The role involves evaluating, analyzing, diagnosing, and troubleshooting technical equipment problems for KLA's semiconductor manufacturing ecosystem. The KLA Services team, based in Milpitas, CA, focuses on maintaining high performance and productivity of products through a flexible portfolio of services. The position requires independent work with occasional guidance from management, and it involves both office and customer site responsibilities. CSEs will also contribute to knowledge management and assist in training other engineers.

• Master's Level Degree with 0 years of related work experience or Bachelor's Level Degree with 2 years of related work experience.
• Strong technical knowledge and problem-solving skills in equipment troubleshooting.

• Evaluate and diagnose technical equipment problems via telephone or at customer sites.
• Repair and modify equipment at customer facilities.
• Prepare quotes for customers based on labor, travel expenses, and parts needed.
• Cross train and assist other field service engineers as appropriate.
• Prepare field service reports on customer support activity and document recurring issues.

• Employees at KLA are often offered competitive pay with bonuses, a 401(k) match, an employee stock purchase program, and financial perks like student-debt assistance, planning support, and group insurance discounts. Health and lifestyle benefits typically include medical/dental/vision, life and other voluntary coverages, paid time off and holidays, family leave, backup care, wellness rewards, gym discounts, and community-volunteering opportunities. Employees also get strong growth support through tuition reimbursement, KLA’s corporate learning center, education awards, and engineering certification programs.