JobsLanguage Engineer II, Operations Team
Job description
The Alexa Shopping team is looking for a Language Engineer with expertise in Natural Language Processing, Machine Learning, and Large Language Models. This role involves generating high-quality data and evaluating experiments to enhance the voice shopping experience for customers. The engineer will collaborate with various teams to optimize data sets and ensure quality standards are met. The position requires a strong analytical mindset and the ability to apply advanced AI techniques to improve language representation.
Requirements
- 2+ years of experience in computational linguistics, language data processing, semantics, and philosophy of language.
- Master's degree or above in Linguistics or a related field.
Responsibilities
- Collaborate with scientists and software engineers to help design APIs and evaluate performance of LLMs.
- Produce and manipulate different types of language data, analyze and provide efficient solutions.
- Design and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand off.
- Engineer prompts to guide generative AI to produce desired outputs in context.
- Automate operations and perform data analysis using Python or other scripting languages.
- Advocate strict adherence to annotation guidelines.
- Test and deploy changes to Alexa's language understanding codebase.
- Identify and solve production issues that are impacting the Alexa customer experience.
- Collaborate with other linguists, scientists, and designers in creating optimal solutions to elevate the customer experience.
- Own the customer-facing machine learning and deterministic models for a specific domain of features.
- Use modeling tools to bootstrap and test new functionalities.
Benefits
- Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.
Is this posting expired or inaccurate?
