This role involves working with the Database Engineering Team for RDS and Aurora PostgreSQL at AWS. The focus is on building, improving, and managing PostgreSQL as a fully managed database service. You will collaborate closely with developers and product managers throughout the product lifecycle. The team values mentorship and knowledge-sharing, fostering an inclusive culture that supports career growth.

• At least 10 years of experience with PostgreSQL.
• At least 5 years operating PostgreSQL systems.
• Experience in Postgres or experience working with customers with a passion for delivering exceptional service.
• Experience troubleshooting and debugging technical systems.
• Experience running an effective operational excellence program.

• Work closely with customers to understand their challenges and solve issues during critical escalations.
• Act as the 'voice of the customer' to influence the engineering process and design new features.
• Drive feature enhancements and permanently resolve the root causes of issues.
• Improve the performance of the managed database service.
• Interact with the open-source community via forums, conferences, and code submissions.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.