The Service Reliability Engineer (SRE) role within the AiDP Production Engineering team focuses on configuring, tuning, and ensuring the resilience of complex systems to optimize application performance and stability. This dynamic position combines strategic architectural design with hands-on technical execution, managing critical data pipelines across both bare-metal and cloud platforms. The team operates at an immense scale, handling vast amounts of data to support Apple's key business functions. Ideal candidates will have a passion for building data infrastructure that significantly impacts global business operations.

• 4+ years of experience in cloud-native services, including ETL frameworks like Apache Spark and Flink.
• 4+ years of experience in messaging systems such as Kafka and cloud infrastructure services like AWS and GCP.
• 4+ years of experience with modern distributed databases such as Snowflake, Cassandra, SingleStore, and SAP HANA.
• 4+ years of programming experience in Python or Java.
• BS/MS in computer science or equivalent experience.
• Solid understanding of system design, data structures, and incident management best practices.
• Experience using observability tools like Prometheus, Grafana, or CloudWatch.
• Strong expertise in troubleshooting complex production issues.

• Configure and tune complex, multi-tiered systems to achieve optimal application performance.
• Ensure the resilience and availability of critical data pipelines and applications.
• Conduct performance analysis and troubleshoot large-scale distributed systems.
• Collaborate with multiple teams to understand and improve complex architectures.
• Drive system reliability improvements and perform root cause analysis on incidents.
• Utilize GenAI or automation tools for issue detection, alerting, or remediation.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.