The Senior Program Manager role at Apple Services Engineering focuses on launching commerce features and building a scalable commerce platform for Apple's Services business. This position requires collaboration with engineers, business minds, and operations experts to create seamless and secure solutions. The role emphasizes program management and technical discussions to implement effective solutions for customers. Candidates should thrive in uncertainty and possess strong relationship-building skills.

• BS/MS in Computer Science, Engineering or similar technical field
• 7+ years of Technical Program Management experience leading programs at global consumer software companies
• Self-starter with creative problem solving and critical thinking skills
• Proven ability to manage complex, cross-functional projects and drive alignment across stakeholders
• Exceptional written and verbal communication and presentation skills
• Ability to deal with ambiguity and complexity
• Hands-on experience partnering with engineering to build and ship complex technical solutions

• Focus on launching commerce features and capabilities for a world-class commerce platform
• Collaborate with engineers to explore new technologies and drive initiatives
• Develop tools and processes to gain efficiencies in the development and testing lifecycle
• Drive technical discussions with internal and external partners to implement solutions
• Build reciprocal relationships across various teams within Apple Services Engineering and other Apple organizations
• Break up large projects into work streams and determine dependencies

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.