The Engineering Program Manager (EPM) role within the Cloud Infrastructure team at Apple Services Engineering focuses on managing infrastructure technologies at scale. This position requires a strong technical background and program management experience to collaborate with Data Services development and Site Reliability Engineering (SRE) teams. The EPM will drive software product development, ensuring that services are highly available and meet Apple's high standards. This role emphasizes the importance of privacy and innovation while working in a dynamic, multi-functional environment.

• 5+ years of program management, product management, systems engineering or equivalent experience
• Excellent project management skills to drive schedules, dependencies, critical path and risks
• Solid technical understanding of large scale distributed software systems, event streaming, data pipelines, distributed databases, cloud architecture
• Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations
• Excellent verbal and written communication and presentation skills
• Experience with release planning and SDLC methodologies
• Familiarity with system reliability engineering (SRE) process and deliverables
• BS/MS in Computer Science, Engineering or similar technical field or at least 5+ years of comparable experience
• Experience working with globally distributed teams
• Familiarity with open-source software development processes

• Partner with engineers to build secure, end-to-end solutions
• Drive software product development across a globally distributed organization
• Deliver new products and features that surprise and delight internal customers
• Facilitate requirements sessions, design meetings, and progress meetings
• Translate user needs into actionable requirements
• Identify gaps in solutions and weigh in on tradeoffs
• Build feature and technical roadmaps

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.