The DevOps Engineer will join the Edge Services team at Apple, focusing on automating, operating, and supporting global infrastructure platforms such as CDN, DHCP, DNS, GSLB, and Load-balancing. This role is critical for ensuring performance optimization and platform reliability within a globally distributed ecosystem. The ideal candidate will be curious and impact-driven, bridging technical execution with business goals. This position offers an opportunity to contribute to innovative solutions that enhance customer experiences.

• Active RHCSA or LPIC-1 certification, or equivalent hands-on Linux administration experience.
• Experience diagnosing application traffic and connectivity issues using routing concepts and network topology.
• Experience using observability, monitoring, logging, or traffic analysis tools such as Splunk, ClickHouse, Grafana, or Prometheus.
• Active RHCE or LPIC-2 certification, or equivalent advanced Linux engineering experience.
• Hands-on experience with BGP, routing principles, and large-scale traffic management.
• Clear written and verbal communication skills for documenting technical processes and communicating with stakeholders.
• Experience supporting global, distributed, or large-scale network services such as DNS, GSLB, or CDN.
• Experience writing or modifying scripts in Python, Go, Bash, or similar languages.
• Experience using AI-assisted development or automation tools to support operational workflow improvements.

• Automate and support global CDN, DHCP, DNS, GSLB, Load-balancing, and Proxy platforms.
• Diagnose and resolve application traffic and connectivity issues.
• Utilize monitoring and logging tools to investigate system and application issues.
• Troubleshoot and resolve time-sensitive production incidents while coordinating across teams.
• Document technical processes and summarize findings for both technical and non-technical stakeholders.
• Support the delivery and reliability of global network services.
• Write and modify scripts to enhance troubleshooting and automation tasks.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.