The Reliability Engineering Manager will lead a team focused on ensuring the availability, performance, scalability, and resiliency of Apple's global network services. This role involves close collaboration with software engineering, infrastructure, and operations teams to deliver reliable and fault-tolerant systems. The manager will define and drive the reliability strategy for network platform services while mentoring a high-performing Production Engineering team. The ideal candidate is passionate about operating mission-critical systems and improving long-term reliability.

• 10+ years of experience in software engineering, systems engineering, or infrastructure engineering.
• 6+ years of experience in a technical leadership role with people management responsibilities.
• Strong background in designing, operating, and supporting highly available, fault-tolerant distributed systems at scale.
• Hands-on experience with reliability engineering, SRE, or large-scale production operations.
• Solid understanding of network infrastructure and software-defined networking (SDN).
• Experience in defining and operating SLO-based reliability and resiliency programs.
• Strong knowledge of observability systems (metrics, logging, tracing) and qualification engineering.
• Experience with microservices architectures, RESTful APIs, and cloud-native platforms.
• In-depth understanding of networking protocols, routing mechanisms, and traffic management.
• Broad knowledge of networking solutions across the OSI layers 3 through 7.
• Excellent written and verbal communication skills.

• Lead and grow a team of engineers focused on network service reliability.
• Establish strong cross-functional partnerships to embed reliability throughout the system lifecycle.
• Define and drive the reliability and resiliency strategy for network platform services.
• Build, scale, and mentor a high-performing Production Engineering team.
• Ensure network services meet demanding availability, latency, resilience, and security requirements.
• Continuously improve operational maturity and drive long-term reliability improvements.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.