JobsNew Product Operations Program Manager, Mac
Job description
The Mac NPI PM organization role at Apple involves leading a team within WW Operations and serving as the primary operations interface to the core product development team. The NPI PM is responsible for ensuring successful product launches that meet cost, quality, schedule, availability, and customer experience goals. This position requires collaboration with various internal and external teams to manage project launches effectively. The role also involves assessing risks and communicating status to management while maintaining strong relationships across departments.
Requirements
- 3+ years of experience in manufacturing, process engineering, or product development.
- Bachelor's degree in an Engineering discipline.
- Experience working with off-shore manufacturers and traveling to manufacturing sites.
- Strong interpersonal skills and ability to present to management.
- Extraordinary ability to build relationships.
- Clear and consistent communication skills.
- Ability to use data to drive decisions and take action.
- Enthusiastic and motivated with a high level of detail.
- Technical expertise and prior OEM management experience.
- Masters or MBA are considered a plus.
Responsibilities
- Lead ramp availability for all product modules with Materials, Quality, Engineering, and other teams.
- Ensure security, materials, equipment, fixtures, staffing, training, and documentation plans are in place at partners.
- Drive responsive supply chains that optimize costs, operational flexibility, and quality.
- Assess, analyze, consolidate, and communicate risk and status to management.
- Provide links from the Ops & Engineering Teams to the Factory teams during product introduction.
- Travel internationally up to 20-25% as required.
Benefits
- Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.
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