The Repair Engineering Program Manager at Apple will lead cross-functional repair programs that span factory operations, hardware development, and software engineering. This role focuses on driving the complete lifecycle of repair projects, from conceptualization through deployment, while ensuring high-quality outcomes. The manager will collaborate with engineering teams to define repair requirements and influence product design for repairability. This position offers an opportunity to shape the future of Apple repair and create lasting impacts for customers worldwide.

• 7+ years leading cross-functional hardware and software programs.
• Bachelor's degree in Mechanical, Electrical, Computer, or related field.
• Strong project management skills with experience leading large, multi-functional teams.
• Exceptional verbal and written communication skills.
• Solid understanding of software development lifecycles supporting iOS and macOS platforms.
• Strong analytical, negotiation, and risk management skills.

• Drive the complete lifecycle of repair projects from conceptualization through deployment.
• Develop program plans, establish milestones, and ensure on-time delivery of AppleCare repair programs.
• Partner with engineering teams to define repair requirements and influence product design.
• Identify and communicate cross-functional issues, technical risks, and schedule impacts to stakeholders.
• Coordinate resolution of software defects and repair system challenges.
• Manage end-to-end validation activities and ensure production readiness before launches.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.