The Site Reliability Engineer role within the Apple Services Engineering Cloud Service Infrastructure team focuses on supporting and scaling cloud services for millions of Apple users. This position involves building and maintaining critical infrastructural systems that enable various backend services at Apple. The engineer will have significant responsibility and influence over the core platform that supports many Apple internet services. The work will impact hundreds of millions of users and contribute to the success of current and future Apple features.

• Bachelor's or Master's degree in Computer Science, Computer Engineering, or equivalent experience.
• 5+ years of experience developing platform services.
• Experience with large scale server provisioning and maintenance using technologies like OpenStack Ironic, Metal3, MAAS, xCat, Netbox, and Tinkerbell.
• Experience with development within the Kubernetes ecosystem, including operator framework, controllers, and CRDs.
• Understanding of base internet infrastructure services including DNS, DHCP, LDAP, and server virtualization.
• Familiarity with SRE principles, including monitoring, alerting, and fault analysis.
• Experience with hardware bootstrap and associated security measures such as PXE, BIOS, and secure boot.
• Experience with cloud services like AWS S3, EC2, or CloudFront.

• Build and support new and existing critical infrastructural systems and frameworks.
• Automate operations processes via services and tools.
• Respond to alerts and incidents that may pose a risk to platform reliability.
• Improve the reliability and efficiency of systems at scale.
• Develop and implement monitoring and reliability tools.
• Collaborate with team members to enhance infrastructure capabilities and processes.

• Employees at Apple are often offered comprehensive benefits that support physical and mental well-being—flexible medical plans, confidential counseling, onsite wellness centers at major campuses, and resources for fitness and daily life. Families typically receive fertility support, paid parental leave with gradual return, caregiving leave, and dependent-care guidance, while financial perks commonly include stock grants (with purchase discounts), 401(k) matching, and income-protection coverage. Employees also see robust time off, Apple University learning and tuition reimbursement, donation matching and paid volunteer hours, and deep product and partner discounts.