JobsCustomer Engineer II, Platform, Google Cloud, BioPharma
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Customer Engineer II, Platform, Google Cloud, BioPharma

Google

Location

Cambridge, MA

Type

Full-time

Posted

5/5/2026

Compensation

$127,000 - $184,000 per year

Undergraduate with 2+ Years of Experience
Approval 99%·Filings 5,616·New hires 2,898·
👑 Elite Sponsor
·FY 2025

Job description

The Customer Engineer II, Platform role at Google Cloud focuses on partnering with technical sales teams to provide solutions for BioPharma clients. This position requires a blend of technical expertise and sales acumen to drive the adoption of Google Cloud products. The engineer will serve as a trusted advisor, engaging in technical discussions to address customer needs and challenges. The role involves troubleshooting, conducting demos, and architecting cloud solutions to enhance customer productivity and collaboration.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
  • Ability to travel up to 30% of the time.

Responsibilities

  • Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
  • Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform through demos, pilots, and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration, or implementation phases.

Benefits

  • Employees at Google are often offered benefits like comprehensive health insurance, 401(k) matching, and flexible work arrangements, among other benefits.

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