As an Amazon Critical Infrastructure Engineer, you will provide full life-cycle support to AWS Data Centers, focusing on design, maintenance, and operational efficiency. You will collaborate with diverse teams to troubleshoot issues, develop innovative solutions, and lead engineering audits. This role is essential in ensuring the reliability and availability of AWS infrastructure as the company continues to expand. You will engage in both office and field work, making a significant impact on data center operations.

• Bachelor's degree in Electrical Engineering or a related field
• NETA or ASHRAE certification or commissioning specific education courses
• Knowledge of critical data center mechanical and electrical equipment
• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Experience with the design, construction, operation, or maintenance of mission critical facilities, especially data centers
• Knowledge of building codes and regulations for your region
• Knowledge of commercial or industrial power systems or mechanical systems
• Experience carrying design concepts through exploration, development, and into deployment or mass production
• Experience using a variety of web-based and other software tools for calculation and data processing

• Provide full life-cycle support to AWS Data Centers from design inception through site improvement and maintenance.
• Troubleshoot, conduct Root Cause Analysis (RCA), and create Corrective Action (CA) documentation for site/equipment failures.
• Directly support operational issues with ad-hoc training and complex operating procedure reviews.
• Own the conceptual design for existing data center upgrades and design solutions.
• Interface with internal teams to promote standards that maintain consistency and reliability in services delivered.
• Develop innovative solutions for AWS’s data centers.
• Initiate and lead engineering audits including on-site visits within Amazon’s data centers.
• Act as resident engineer during new construction projects, supporting construction, commissioning, and turnover.

• Employees at Amazon are often offered comprehensive health benefits—including multiple medical plan options (no pre-existing condition exclusions, 100% covered in-network preventive care), dental and vision plans, a 24/7 medical advice line from day one, expert second-opinion services, and broad mental-health support with several free counseling sessions (including pediatric). Financial wellness typically includes a 401(k) with company match (up to 2%), Restricted Stock Units (equity), FSAs, an emergency savings program, product and partner discounts, and even college-savings and home-purchase programs. Overall, the package is designed to support employees and their families’ health, finances, and day-to-day life.